An AI receptionist for Singapore clinics. She picks up the calls your front desk can't, books patients into open slots and sends you a short summary of every call. In English, Mandarin, Malay and Bahasa Indonesia.
Don't take our word for it. Talk to her now: she's right here.
Pretend you're a patient calling a clinic after hours. Ask for a slot, ask about prices, switch to Mandarin. Try to trip her up.
Talk or typeFree, up to 6 minutes2 chats a day
Opened this in WhatsApp or Instagram? Open it in Chrome or Safari to talk, or just type. Please don't share real medical details.
Every clinic has the same four gaps in its day, and patients ring in all of them. A call nobody answers is often a patient who books somewhere else.
Gloves on, patient in the chair. Erin takes the call, so nobody has to choose.
Answered by ErinMany patients call when they're on lunch too. Erin covers the desk while the team eats.
Answered by ErinPain doesn't wait for opening hours. Erin takes the details for the first slot tomorrow.
Answered by ErinThe clinic rests. The phone doesn't. You read the summary when you're back.
Answered by ErinEvery call ends with a short summary for your front desk: who called, what they wanted, what Erin did and the one thing your team should do next.
She writes it in English, whichever language the patient spoke.
Caller has had pain on the lower left side since this afternoon and would like to be seen as early as possible. Started in Malay. Erin took the details for tomorrow's first slot and didn't give medical advice.
Next step: call back at 9 am to confirm the slot.
A sample summary. Names and numbers are made up.
Tell us your hours, services, prices and how you like bookings handled. We set Erin up for your clinic.
Your phone rings first. Erin only steps in when nobody picks up, so your front desk works exactly as it does today.
See who called, what they wanted and what Erin did. Keep her, or we switch her off.
S$0
On WhatsApp. We reply within one working day.
From S$299 a month
About S$10 a day, for every after-hours, lunch-hour and Sunday call.
Still unsure? Ask Erin herself, or WhatsApp us on 8779 8550.
She takes the caller's name and number, says the clinic will call back, and flags it in your summary. She doesn't guess.
No. Erin books appointments and answers the questions you approve, like hours, services and prices. Anything clinical goes to your team. In an emergency, she tells the caller to call 995.
Yes. Your team's phone rings first. Erin only steps in when nobody picks up, and callers can always ask for a call back.
We agree this in the setup chat. Each request lands in your call summary, so your team confirms it the way you work today.
Erin only collects what she needs to book: name, phone number and reason for the visit. Your patients' details are never used to train Erin. Read how we handle personal data.
You decide. Keep Erin on a plan, or we switch her off. Nothing is charged unless you sign up.
They're coming anyway. Or WhatsApp 8779 8550, or email hello@pencilglow.com. We reply within one working day.